PR & Marketing Officer | Gent

  • Marketing
  • Gent, Belgium

PR & Marketing Officer | Gent

Job description

Do you want to be part of a young and enthusiastic team were learning and improving are important? Are you also passionate about building a CX mindset all together, just like us? We are Hello Customer, a fast-growing CX tech company and expanding our Marketing team to be on top of the customer centric evolution.

As a Public Relationship Officer, you will be part of the marketing team. Your goal will be to support Hello Customer on spreading its Customer centricity mission throughout Europe. You will be supporting the brands visibility and awareness via events, media, press etc.  To be successful in this role you’ll characterize yourself as creative marketeer who thrives in a dynamic, fast-paced, growing organization. You have a powerful understanding of event organization and the importance of clear communication, with a passion for the customer.  You will be:

  • Setting up promotional events   - Strategical Partners Events, Customer Events and Inspiration days - to challenge the status quo of CX.
  • Setting up events and campaigns using (un)conventional marketing or digital campaigns. 
  • Preparing and delivering promotional presentations, brochures, key notes and press releases and distributing to targeted media in collaboration with the inbound marketeer



  • We expect you to have, or gain experience into:
  • First marketing/communications experience
  • Strong writing and communication skills, pitch writing a plus
  • Comfort working in a fast-paced environment, managing many competing priorities and communicating effectively when priorities shift
  • Understanding of brand consistency across a variety of media
  • Strong problem solving and critical thinking skills
  • Autonomy: Demonstrated ability to work effectively independently and as part of a team
  • You like to work hard and laugh loud

Nice to know :

You are part of a top team: We encourage open and positive communication, we are passionate about helping customers and colleagues

Our office is in the city of Ghent, at the 'Zuid'.

You can work with the newest technologies.

We are a growing team, always in for a good joke but mostly passionate about helping customers – all in their own particular field.

Fun and supportive atmosphere

Environment where you can develop and grow