Hi there, we're Hello Customer ūüĎč

Hello Customer is a Belgian tech company that offers the most complete customer feedback and insights platform to improve retention rates. More than ever, organisations need a sense of direction to navigate through turbulent times; a compass that allows them to keep up with customers’ expectations in an agile way.

To achieve this data is indispensable, and more specifically customer feedback. Our mission at Hello Customer is for every organisation to know exactly why their customers are happy, why they are leaving and how companies can prevent this. 

We were founded in 2015 by Leslie Cottenjé, Bram De Vos and Joeri Pansaerts and are on a mission to grow worldwide. That's why we work hard every day to build our brand from our headquarters in Ghent.

Check our website www.hellocustomer.com for more information. 

What we stand for

Check if we have a match!

At Hello Customer, we strive to be a stimulating environment, built around people. Working at Hello Customer means that you enjoy an enormous amount of trust, freedom and responsibility. As a rule for hiring, we hire first by mindset and cultural fit, then by skills. 

Our company values are the main guideline in everything we do, so we take them very seriously:

  • Getting things done -¬†As a company with big ambitions and growing numbers, we think big, act fast and learn¬†from everything we do.
  • Resilience -¬†Being able to adapt well in the face of adversity, to fail & get back up to try again, to not give up, ... is so¬†important and valuable in this company (and very much in personal lives as well!).¬†
  • Open communication -¬†We¬†actively work on a culture of open & transparent communication: in teams, cross-teams,¬†between colleagues, top down, bottom up, ...¬†It's¬†a mutual responsibility.¬†
  • Work with a smile -¬†We create an environment where we work hard, but also¬†make time¬†for some fun, a (bad)¬†joke and a laugh together!¬†
  • Together¬†-¬†We¬†work together as one: One company, one team, one goal!


Other than that, we don't care about your background, degree, marital state, colour, religion, we even allow vegans (but that took some internal lobbying... just kidding). We simply value people, and we're keen to get to know you and find those values in you we love so much. 

Working at Hello Customer is a hell of ride: we have big plans and enjoy hard work, but at the same time enjoy life. We love a good party or barbecue and never say no to a fresh beer or cocktail.