Account Executive EMEA

Description du Poste

Are you interested in a career in a fast-growing tech company? Do you want to be part of a young and enthusiastic team?

Well, let me introduce Hello Customer: a SaaS CX tech company, founded in 2015 in Ghent, Belgium. We offer an all-in-one platform to capture and analyse customer feedback and make it easy for our clients to get the business insights they need. And did I mention Hello Customer is still growing? Not only in Belgium, but also internationally. That is why we won the category award for digital in het Deloitte Technology Fast50 this year!

As part of our continued growth we are currently seeking a seasoned  Account Executive EMEA to join our European team with HQ in Ghent and remote teams in Paris and Amsterdam. Our Sales Team is responsible for selling Hello Customer in mid-sized and large organisations operating in a B2C environment, with a recurring business model.  

On a daily basis you will:

- Develop an Account Plan with your list of targeted companies within a well aligned industry: then drive the execution of that plan to success. 

- Prospect, build the pipeline and selling Hello Customer into mid-sized and large organisations.

- Engage with multi-stakeholder prospects to position Hello Customer's strong value proposition and ensure deal closing.

- Adopt the concept of Value Selling, and be keen to continue to learn from the best sales leaders in the world, also training the best SaaS        companies in the world.

- Keep a disciplined approach to Salesforce and updating account and deal records accordingly.

- Develop and deliver convincing Sales proposals to prospects.

- Know how to translate software and features into the right business value for potential clients.


    We love to welcome you to the team if you have:

    - A minimum of 5 years of strong and demonstrable direct enterprise sales experience in the SaaS industry.

    - A consistent track record of achieving/exceeding sales quota (SaaS).

    - The "hunter" spirit. 

    - Strong executive presence – very comfortable with C-level executives, and mid management.

    - Expertise in managing multi-stakeholder sales cycles and closing large deals.

    - The ability and experience to prospect within greenfield accounts.

    - Experience selling business value to Business stakeholders using ROI and TCO models, rather than competing on “features & functions”.

    - The ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering business value to the client.

    - Great relationship building skills and hunger to work within a team-selling environment.

    - Fluency in English and French or Dutch.

    Some perks we offer:

    - A top international team (France, the Netherlands and Belgium) where we live by our company values #GROWTogether

    - A vivid company culture with the newest technologies

    - No "bla-bla", scale-up environment

    - Fun team activities (now online :(, but as soon as possible in real life again): summer barbecues, karaoke night, pub quiz..

    - An environment where you can develop and grow

    - The flexibility to work from the HQ in Ghent or from home according to your schedule. 

    - Competitive OTE salary and challenging targets to achieve