Senior Account Executive

Job description

Hello Customer is a Belgian tech company that offers the most complete customer feedback and insights platform to improve retention rates. More than ever, organisations need a sense of direction to navigate through turbulent times; a compass that allows them to keep up with customers’ expectations in an agile way.


As part of our continued growth we are currently seeking a seasoned Dutch Account Executive to join our European team based on Ghent and remotely in the Netherlands. Our Sales Team is responsible for selling Hello Customer in mid-sized and large organisations operating in a B2C environment, with a recurring business model. 


On a daily basis you will:

Develop an Account Plan your list of targeted companies within a well aligned industry, then drive the execution of that plan to success

- Prospect, build the pipeline and selling Hello Customer into mid-sized and large organisations

- Engage with multi-stakeholder prospects to position Hello Customer's strong value proposition and ensure deal closing.

- Adopt the concept of Value Selling, and be keen to continue to learn from the best sales leaders in the world, also training the best SaaS companies in the world

- Keep a disciplined approach to Salesforce and updating account and deal records accordingly

- Develop and deliver convincing Sales proposals to prospects

- Know how to translate software and features into the right business value for organisations


Requirements

We are looking for you if you show:

- Strong and demonstrable direct enterprise sales experience in the SaaS industry

- A consistent track record of achieving/exceeding sales quota (SaaS)

- Strong executive presence – very comfortable with C-level executives, and mid management

- Expertise in managing multi-stakeholder sales cycles and closing large deals

- The ability and experience to prospect within greenfield accounts

- Experience selling business value to Business stakeholders using ROI and TCO models, rather than competing on “features & functions”

- The ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering business value to the client

- Is assertive, passionate, consultative and loves to compete and win

- Great relationship building skills and enjoys working within a team-selling environment

- Experience with selling SaaS solution

- You are fluent in English and Dutch, French or Spanish (depending on which market you'll target). 


We offer: 

  • You are never alone: you can count a team of sales, marketing and customer success people.
  • We have a great office in Ghent but we love to be on the road, in all the main innovative hubs of Europe, working mobile and connected to the mothership.
  • We have a strong company culture, based on our company values #GROWTogether
    • Getting things done
    • Resilience
    • Open communication
    • Work with a smile
    • Together
  • Competitive OTE salary and challenging targets to achieve.
  • We are a growing team, always in for a good joke but mostly passionate about helping customers – all in our own particular field.